Mortal Shell II DLC Skins Missing: Devout, Pre-Order and Obsidian Checks
Published 2026-09-06 · Updated 2026-09-06
How to verify missing Mortal Shell II Devout Edition, pre-order, beta, or Obsidian Shell Shades without rebuying content or risking saves.
Sources
Checked on 2026-09-06. Store details and balance may change after patches.
Current status
Checked on 2026-09-06. PC Hotfix 3 officially says Devout and pre-order Shell Shades were fixed for some players and adds that the PS5 pre-order entitlement issue should be fixed for eligible players. New Steam Bug Reports still show players asking about Devout Edition DLC or Obsidian skins. That means the safe page scope is entitlement verification and reporting, not a claim that every cosmetic issue is fixed or still broken.
Verify entitlement first
Check the platform account that bought the game, the installed add-ons or DLC list, the edition owned, and whether the game has been updated after September 1. On Steam, restart the client after install changes and verify files once. On console, check the platform's manage-content screen rather than copying a PC hotfix label. If the shade is tied to pre-order, beta, or edition ownership, include that entitlement in your report.
Do not buy twice or delete saves
A missing cosmetic is not a reason to purchase a second edition, delete local saves, or force a cloud overwrite. The official Hotfix 3 note frames the issue as entitlement or display behavior, so keep proof of purchase and installed content visible, then report the missing item with platform and patch context.
Report cleanly
Include platform, storefront, edition, DLC/add-on installation state, pre-order or beta participation if relevant, current build context, Shell or shade name, and screenshots that avoid exposing order numbers or account identifiers. If the item appears after restarting or verifying files, add that result so support can separate stale installation state from an unresolved entitlement issue.